I just wondered if all of us here always go through their receipt to make sure that nothing is overcharged and that every item is there, in the correct amount? Fortunately for me, I am used to do this each and every time I go through the cashier’s counter and this saved me quite some money yesterday.
Instead of billing me Rs57.50 for a pack of 6 Kick Start, their system recorded 6 times that amount. Do you imagine that price difference? Of course, I immediately informed the cashier who refunded me the amount charged unnecessarily.
Unfortunately, this is a common problem in supermarkets and hypermarkets around the island because either their systems are not updated correctly or the price tags are wrongly displayed. This problem does not only concern supermarkets. Even restaurants sometimes have these problems too. You can be charged for things you haven’t consumed, lol. So, you are warned!
Do you have this habit of cross-checking too? If no, you should adopt it, immediately 😉
Who doesn’t check?
Most, if not all, super/hypermarkets make erroneous price-tagging voluntarily, with a hope that customers checking out at the till in a hurry will not check, or that those who have notice will not make a fuss for so few rupees… And it works until I pull their ears and rub their nose in it. Example: I notice three mis-matching prices out of five items in my basket – I politely ask for the proper price, which comes after 14 minutes (imagine the rush-hour queue growing by the minute behind me, and all their insensitive remarks reaching my partially-deaf ears). After confirming that the bar-codes were outdated and that the ones printed on the promotional brochures should prevail, I am explained that the store manager has been notified and promised that the shelf-displayed prices will be updated immediately, and I “happily” move out of the till. For fun, I come back to check on the following day, and you can imagine the rest. When I ask at the check-out till if there has been no complaints about mis-matching price tags, I am told that yes these items have been sold, but no (eyes rolling in disbelief) complaints about any mismatching price tags.
And yes, all super/hypermarkets also short-change (giving you less change than the math does; and this is illegal as akin to stealing). QB’s Spar once scolded me for highlighting this problem at their tills (none had neither 5-cent nor 20-cent coins) : “Zis vié dimounn ki vinn dimann so sink-sou”. I shut her up with “Mo guétt to figir si dimé to trouv ENN sou manké dépi dan to la-péiy”.
As it goes here in Dodoland, ethics is something for idealist dreamers.
Now, if you may, I’ll go back to my day-dreams of a perfect Dodoland full of honest people…
Completely agree. Kan moi mo pas donne li 5sous, li guet dans figire. Selma kan li pa retourne 5sous, c tou a fait normal.
Plis joli. Last time mo reclame 1 recu pour mo achat dans magasin, mo gagne cozer qui premier fois kikene ose demande recu. Et li meme pas donne recu
And MRA is aptly promoting this culture of asking for receipts for ensuring that consumers get a physical record of their purchase: date of purchase, selling price, taxes, discounts, mode of payment, etc. It’s a fair practice when you examine the process as a whole. But, as you know, Dodoland likes the lazy shortcuts. Batt-batté attitude is a must…
I check the receipts sometimes. Now I will ensure that I check them every time… I guess it is a consumer Best Practice… 😉
Thanks for sharing your experience…
hi yashvin, i just read your ebay experience and i wanted to contact you since i have a similar problem!! if you could help out, i would really appreciate it!! thanks!!
You can have a look at these two articles below: http://www.yashvinblogs.com/ebay-mauritius-2/ http://www.yashvinblogs.com/ebay-mauritius-3/
You can ask questions there if you can’t find an answer to your current problem.
When you have authorities that are under-financed, you get this: http://www.lexpress.mu/article/255524/consommation-astuces-supermarches-pour-ecouler-produits-perimes
And I don’t expand on the potential multiplier effect it has on the number of lost sick-days or even lost lives that this can trigger.
You definitely must check as you advised, I often buy 12 cans of this and that, and at the cashier they will either pass them one by one, or pass one and add the rest. One needs to check if they counted one extra. There is another tactic of sales at the counter that some apply is to just give you back less than they should pay you with the hope that you might not notice. If you count and notice the amount missing and alert them, then the actor syndrome will be switched off saying am sorry I made a mistake. The worst I had was in coffee shops where you get like Rs.50 – 100 missing. This happens all over the world. I had a lot of this in Italy for example…