Buying on eBay from Mauritius

Update : Febuary 2015

Great! I just called the customs at the central parcels office. The polite officer informed me that any device (whether using wifi, bluetooth etc) imported in REASONABLE quantity for PERSONAL use DOES NOT REQUIRE any ICTA permits. Read Facebook post here.

Update: November 2012

Following the new measures announced in the budget 2013, limits for online purchases have been raised. For example, you don’t need a customs broker unless your item is valued over Rs30, 000. Also, new measures for calculation of VAT and Duty. Read more in this post here.

Update: 29th June 2011

I have an updated post about some measures being strictly taken into consideration at the Customs office. Please make sure that you also read the new article as well as this one.  Comments section on this article is closed. Please ask any questions on the new post.

You can read it here :

Now, here goes the article :
I finally came up with this post since I have been asked practically the same questions for the last few days! Most of the people landed on my D5000 blog post in which I describe my first experience with eBay. So, this post will go mainly to Mauritians wishing to purchase something on ebay, some sort of eBay purchasing guide ๐Ÿ˜›

Secure Payment

That’s the main concern of most…

  • Be re-assured, payment on ebay is totally secure!
  • You need to have a paypal account, linked with your credit card *yeah, u need one*.
    When you create your paypal account, you need to “connect” your credit card to that paypal account. Once set up, paypal will carry out a tiny transaction to check if you are actually authorized to use that card. Once this transaction has been done, you need to check your credit card statement (either through an ATM or internet banking) and type the transaction code on paypal so as to get your credit card and paypal linked together.
  • Whenever you buy something on ebay using paypal, you will be required to enter your paypal login and confirm before the transaction is carried out. All of these go over a secure SSL line, no need to worry…

Note : Paypal accounts in Mauritius CANNOT receive money, not yet, neither from other persons nor through “donations” done on web sites.

What if my item never reaches me?

eBay even thought of this possibility… That’s why the site is one of the most reliable places to do your online shopping.

eBay Buyer Protection, everything is in the name…

In case you don’t receive the advertised item or the item does not reach you, the first thing you should to is : Contact the seller.
The item may have been delayed somewhere. Most sellers with whom I dealt were great, helping as much as possible. Some may even propose to send another item meanwhile or reimburse you.ร‚ย If ever the seller does not revert back to you,ร‚ย eBayร‚ย advises you to open a case on the Resolution Center. This will enable you to recover your full purchase, including the shipping cost.

However, always be sure that the item provides eBay Buyer Protection, displayed on the item’s page. Also, it may be advisable to insure your costly item for a few dollars, usually offered by Seller during the purchase.

Finding the right item

eBay contains thousands of items on sale through bidding or “buy now”. So, it might be a bit difficult for you to browse the virtual stores without having the slightest idea about what you wanna buy. For your first purchase, let’s simplify things, we will be talking about “Buy now” items only, no bidding…

Do you really have a $2000 budget? So, as we say in creole : “Pas faire gros liziers!”

Set the minimum/maximum amount you are ready to spend!

IMHO, one of the best features of ebay remains the search engine driving the site. It is free, do try it out!

It is useless spending time browsing items which cannot be shipped to Mauritius. Make sure that the results listed are available to Mauritius by selecting “Mauritius” in the advanced search options.

Finding the right seller…

Sellers on ebay rely a lot on feedback, positive ones. No one wants to deal with a seller with loads of negative feedback. On the other hand, top rated sellers are the ones usually offering a better service, fast shipping etc… And everyone wants to deal with those “top rated” eBay sellers, marked as below :

If you wanna find out negative feedback from a particular seller, you can use third party web sites to check this out.ร‚ Head over to and type in the seller name :

This is one of the best tools to check out more info about a seller. As you can see, there was only 34 negative feedback and 5898 positive ones registered over the last month. Now up to you to read the negative ones to see if they are really bad or the buyers were simply ‘stupid’. btw, I highly recommend CameraAuctions for your purchases. My D5000 and SB 600 flash both come from that shop ๐Ÿ™‚
Hi to the great people out there!

Shipping and tracking

I have been using ebay for less than 1year, purchasing items starting as low as $1 up to the most expensive one at $700…. The items have been shipped from different countries, including US, UK, Hong Kong and China.

Most of the US sellers out there use USPS (United States Postal Service) to ship the items. The commonly shipping methods available are :

  • USPS Express Mail – See details in above screenshot
    ULTRA FAST and Costly but takes only 3-5 days to travel to Mauritius
  • USPS First Class Mail
  • USPS Priority Mail

You can get more info about the 2 last shipping here. The items usually take 2-3 weeks to reach the island.

USPS Tracking page :

Hong Kong post.

While purchasing my Tamron 70-300mm, I paid nearly $50 dollars for shipping. pff. Nevertheless, the parcel took over 3 weeks to reach Mauritius. At that price, it was much worthy to purchase the item from the US and pay for an USPS Express Mail for the same price!

Hong Kong post tracking page :

And China?

lol, I don’t even worry about items shipped from there… It usually takes 4-6 weeks, no need to hurry ๐Ÿ˜›

Free Shipping

It is sometimes tempting to look for items marked with “Free Shipping”… However, the item might take 3-5 weeks to reach you and no tracking is available for these “free shipping” items. So, be patient!

Collecting your parcel

Yay! You finally got a card from your postman, asking you to come over to the post office… Take your ID card and run to the nearest post office asap!

Depending on the type of item/price/size, it may be collected from the post office directly. In that case, just sign the necessary papers before going away with your parcel.

Now, if your parcel/item is quite bulky/expensive/important, the postmaster will handle you a card, which needs to be shown at the Parcel Office of Port Louis. All (if not most) personal purchases collected there will be charged a vat amount of 15%.

VAT Calculation :

Given that you have purchased the item for personal use and below Rs10,000 Rs 30, 000 (Read this updated post), you will be charged a vat amount of 15% on (The value of your purchase – Rs1000). Example : Your item costs Rs8000, you will be charged 15% vat on Rs7000 only.

Hence, do not forget to add the VAT amount in your estimations before buying an item.

Post office delivery charges

I do not know the exact amount, but you may be charged around Rs50-100. Unfortunately, I have no additional info on this part. I just paid it quietly ๐Ÿ˜›

Purchases over Rs30,000 – Critical!

All items valued above Rs10,000 Rs30, 000 (Read this updated post) cannot be cleared out of the customs without hiring the service of a “Customs Broker”, a.k.a “Courtier Maritime”. These persons will thus be representing you and carrying out the necessary paper works so that you can get your item out of the customs. They will need some of your personal details to register you at the Mauritius Revenue Authority as an “importer”. Their fees might vary. I paid Rs1, 400 to the one I hired for my camera.

So, before confirming your purchase of over Rs10000 Rs30,000 , make sure that you add the custom’s broker fee to the purchase’ total amount.

Duty on certain items

No duty is applicable to camera equipment. However, items such as Bags have a duty of 30%!

So, if you bag costs Rs3000 on ebay, duties would be calculated on (3000-1000) = Rs2000. Make sure you add (30% + 15%) = 45%, which roughly comes around Rs3900… A few weeks ago, the MRA officer advised me to check the MRA web site for further details about the duty on applicable items. Need to find that list!

Some last words…

We are no more living in a remote island and the advances in technology are bridging the little gap which still exists. Online payments are becoming part of our everyday life, unlike some years ago. The price difference is indeed huge, I had the opportunity to compare prices of DSLR cameras a few months ago.

Shopping online through eBay might be the only solution to Mauritians if they need to access items either not available to Mauritius yet or simply, items at a more reasonable price. From what I learnt, transactions on Amazon and Google Checkout are not possible for us yet, but I am confident that in a few years time, we won’t really feel that we are thousand of kms away from the biggest stores of the world…

I end this long post with these words and hope that the content here really helped you to understand some basic things about eBay, especially if you are looking forward to your first purchase from within the paradise island of Mark Twain…

And finally, don’t forget that there’s a newer article (November 2012) with update info about the limits, etc. Read it here : 

Feel free to share and like this article on Facebook!

231 thoughts on “Buying on eBay from Mauritius

  1. Article great.

    One question. How about when you did not receive a purchased item from ebay. Paypal supposed to refund. And can one receive money back for an article paid by paypal in Mauritius. I claimed twice and paypal confirmed money refund but the money is not tangible to me. Response please.


    1. @Boss34: Hi! Thanks for the question, but till now, I have not come across any undelivered items, fortunately.
      But it is true that we cannot receive money in Mauritius. I have also once tried to “donate” some dollars to a Mauritian friend and his paypal account refused to accept the money transfer. I may guess that the money can be temporarily held on the paypal account itself and used for any further transactions?

      Perhaps someone else with some more “bad” experience may share how this is done for Mauritians? Thanks in advance.


  2. I am very interested in selling on ebay. Unfortunately, people from mauritius cannot receive money from paypal.
    I am ready to do all the necessary procedures from mauritius to get this right. But i need your help and guidance.

    Can somebody help please


  3. You can have a refund of the exact amount u paid for the purchase. I did have a refund once on a small amount. $5. the object was not working properly.


  4. Just buy something on ebay, and tracking the item it shows

    departure from outward office of exchange on 2010-09-12 till now


  5. Hi Yashvin…

    Nice article by the way.

    Just wanted to add a couple of lines if i may…

    You can clear customs in Mauritius even if the item is over Rs10,000 without the use of a broker… But you will definitely need to have the supplier to send you the invoice with the package. I’ve cleared a few packages over that amount without any probs.

    Secondly for the Buyer protection. Ebay displays it when your paypal account is verified, but we will need to be careful here, as it may not apply to all purchases even if its displayed in the listing. As “normally” buyer protection is available when your account is verified and your address is confirmed. Currently, we cannot “confirm” mauritius addresses. But it depends…

    For any problems with Ebay purchases, the best bet is to contact the seller first and if your issue hasn’t been resolved, then file a case on Paypal’s resolution centre. This is the fastest way to get your case resolved compared to Ebay’s resolution centre as Paypal will take off the money from the seller’s account until the case is resolved :)… So the seller tries to resolve any issues quicker…

    Hope the above does help



  6. i bought all my electronic equipments on ebay. if i’ve bought it in mauritius i would be paying it 10 to 50 times more expensive and don’t forget ebay is safer than products bought fro laboutik sinois.

    take care!!!


    1. @Federik: Hi! That’s very simple.
      1. Go to
      2. Sign up for a new account
      3. enter your personal details.
      4. if asked for Postal Code, put 00000 in the space provided if you are in Mauritius
      5. Paypal will ask to carry out a verification transaction during which it will credit abt $1 to check if it can access your credit card.
      6. Once successful, check your ATM or internet banking to get the Transaction Code for that transaction
      7. Enter the transaction code into paypal to confirm your credit card
      8. There is no other steps left!



  7. hi people, i am expecting a parcel from the us sometime next week, its a personal package and but the contents are valued above 10 000 rupees , what will happen at customs? thanks


    1. @shweta: Hello! Welcome to this blog.
      Here’s what will happen :

      The parcel will likely reach Mauritius 4-5days after your purchase
      You will receive a card/letter at home, asking you to come to the parcel office at Port Louis
      The MRA officer will first of all ask you about the contents of the parcel. He will then open it in your presence. He might inform you that you need a “customs broker” to clear the item out of customs.
      Ask the sender if they included a receipt in the parcel or if they wrote the value of the parcel on it. If not, I would advise you to print a receipt and bring it with you since the customs officer might not agree with the value you tell him or might over-estimate the value
      You should also note that you will need to pay VAT as I explained in the post + you might need to pay other custom duties if for example, your parcel contains a bag.(30% tax)
      In case the MRA officer asks for a customs broker, you can contact me. I will email you the telephone number of they guy. Else, that would save you a big deal of money

      I wish you good luck and keep us informed. Cheers!


  8. hi, thanks for the response, it is a used item(rc car) i dont have an actual receipt for it but i can request one maybe.will i still need to pay for vat even though it is not brand new? the status is is still international dispatch as from 06/10/10….no change yet, is this normal? can you please email me the number for a customs broker so i can contact him/her.

    thank you


  9. Can any one tell me if i have to pa a sum of money to link my paypal account with my credit card? Or do i have to paypapal for using their service???


  10. @Shweta Yes VAT might be applicable even on used products. Basically the customs officer will value the product, sometimes they might even over value the product you purchased and this is why it is important to have your receipt handy. Next time, ask your supplier to include the receipt in the shipment(which most of them normally do).

    @Carl There are no costs in linking your credit card to Paypal ๐Ÿ™‚


  11. Thanks for the quick response ….but when linking my credit card i am getting an error : This credit card has been denied by the bank that issued your credit card. For details on why your card was denied, please contact your credit card issuer’s …it my own card and 1 entered the card number correctly….anyone else got that problem…??, can someone please help?


  12. The thing is that i have a debit card and only a credit card is accepted to make payments online…, it no sense because the debit and credit card are basically the same , with no overdraft facility for debit cards


  13. @Carl – Make sure that your billing name & address is exactly the same as what’s displayed on your credit card statement. The postcode for Mauritius is 230. Secondly make sure that the card you are using is currently supported by Paypal. For example a Visa Electron card issued in Mauritius won’t go through. For Mauritius, only Visa Credit, Mastercard Credit and Amex cards work with Paypal. Now if you are haven’t used your card previously online, then do check with your bank or credit card issuer as sometimes they block your card for online transactions. Tell them that you will be using Paypal as well.

    Do take into consideration that for verification purposes, Paypal will charge your credit card two small amounts with should be less than $1 each.



  14. hi.. well great website for us mauritians willing to buy on ebay… i was just wondering how much time will Standard Int’l Shipping take and the item is from the US.. as i will be buying a pair of shoes and wanted to know how much weeks it would take to arrive??


    1. @titof93: Hi! Well, it will surely take more than 1 month since
      – Mail Express international : 3-5days
      – Priority Mail International : 2weeks

      However, it would be nice if you can keep us updated abt the time it took. It may be helpful for other Mauritians ๐Ÿ™‚


  15. @titof93:

    hi…it all depends…maybe you could try too….not bad for clothes,shoes etc…

    as for ebay, each item has a shipping price…check at the bottom of the page if not contact the seller ๐Ÿ™‚


  16. hey there
    nice blog. My question; anybody knows specifically for what kind of items you get to pay duties and when you have to go get it from customs?
    I have always have my purchases home delivered before, but then theyv always been pens,shades and the likes.
    Anyone knows anything about shoes? Can i get them delivered to my place too?
    Thats more than one question, thanks for replying


    1. @Sharia: Hi Sharia.
      As far as I know, a 15% VAT is applicable for all (or most) purchases (and even gifts).
      If there is no receipt, the custom officers might evaluate the item.

      Electronics have 15% vat only
      Bags are taxed at 30% + 15% vat.
      That’s unfortunately all that I know.

      Anyone, please share…


  17. @Sharia

    I would assume most of the products are subject to VAT. There are some exemptions but only the Customs & Excise department can give you more info on this as it depends on them really. I’ve seen people being charged VAT & duty for imports of shoes, and some paid only Rs40 for the Post Office charge… Do bear in mind that whenever you are purchasing anything online or from abroad and that the product is being shipped to Mauritius, you are considered as an importer.

    I think they do have a certain policy on the type of product as well, for example once i received an electronic item which was “estimated” @ Rs1,500. There were no VAT applicable. The reason was that an electronic item below Rs2,000 are not subject to VAT. But i don’t know if it still stands or not.

    In regards to the delivery, it depends, if they ship the product by USPS service from the US, then you will have to pickup your product either at the local post office/depot or at the post office in port louis. But if they ship by DHL, FEDEX etc, they should do home delivery and take care as well of customs clearance.



    1. @Kamal @Sharia:

      The VAT is calculated as follows, applicable to personal use items :
      If ur item is 5000 for example, VAT is calculated on rs4000 only.

      For kunal’s example, they perhaps found it unnecessary to charge vat on rs500. I once had a Rs2000 item, and I paid vat on rs1000. And once I had a Rs1000 item, I did not pay any vat. Hope that replies to your query.

      Thanks for sharing your experience.


  18. oh well thanx, iv never had to pay vat here before, maybe the items were too insignificant or something.anyway thanks, thats a very nice blog u got going here, coming up with ideas and stuff on a regular basis; hi five man, keep it up.
    Shoes, anyone?


  19. hi thnx for all the help guys but i was wondering if you had ever come across an item( that you really wanted) which the seller wasn’t initially shipping to mauritius and that mauritius wasn’t in the shipping areas.. like the seller was only shipping to US, JAPAN, CANADA etc.. and if you emailed him to see if he could kindly make the necessary for you to be able to buy the item and eventually ship it to mauritius. Because i want to but somethin and the seller doesn’t ship to mauritius. do you think i should email him or something..Is it safe.


  20. @Nelly

    Hi… You can always try to email the seller but make sure the transaction is goes through Ebay for your protection. Some sellers might tell you to do a bank/wire transfer or pay via Western Union etc… Do not ever pay via such methods. Only checkout with Ebay & pay by Paypal!



  21. @ Nelly
    You should contact the seller and if he might agree to ship it to mauritius. i recently bought an item that wasn’t initially shipped to mauritius. i contacted the seller and asked if he could ship it here n he agreed. he included mauritius in the list of countries he was willing to ship to and i got the rates for shipping. i paid as usual via paypal and i can track my item.

    make sure u pay by paypal and not by any transfers.


  22. Hi yashvin,
    nice article !!

    im planning to buy a camera before my vacations.. and i think ill be buying from that same seller of yours !!! ^^ could you explain the procedures to me please.?? and also it is safe ???:o ๐Ÿ˜ฎ

    waiting for your reply
    thanks :):)


  23. hello everyone,

    this blog is very helpful. Well, i want to buy a car. but my budget is very low. so i searched for cars online and i wads amazed at how the prices are low. Well, can anyone explain to me how i can get the car to mauritius please? What is the percentage of vat/tax, how is the custom clearanced and duty charged. What other charges do i have to pay here.

    Thank you for reading and helping ๐Ÿ™‚


  24. @Sukrit:
    Hi! Importing a car?
    Unfortunately, I do not have any experience in this specific product lol.
    But one thing for sure, there are many other charges involved. And I think that it may not be wise for you to import a car if you dont have any experience.

    Hope someone can advise you ๐Ÿ™‚


  25. Hi!
    Will the visa electron debit card make it? Or we need absolutely a credit card.
    thanks for help!

    great blog!


    1. Hi @pacif!

      As far as I know, you must have a credit card. I may be wrong, in that case, I am deeply sorry.
      Can anybody confirm?

      If you need to ask any questions, feel free koz you are knocking at the right door!


  26. @Sukrit – Forget about importing cars to Mauritius. There are loads of issues when it comes to importing vehicles over here… For example, there are different conditions in importing from the UK and from the US. If you buying a car from the UK, it needs to be less than 10years old and has been in your name for 1 year prior to importing(this is to have less to pay in regards to taxes etc…). Even if you pay a car for around $2000, the customs over here will re-estimate the market value here in Mauritius, so the same car can be worth over ten fold. Taxes are damn expensive as well, which of course depends on the Engine size, they can go over 200%… There are a lot of trouble for such imports, best advice: forget about it or go to a local dealer in reconditioned vehicles and ask him the costs of importing a car of your choice.

    @Pacif – Visa Electron Cards issued in Mauritius are not valid for online payments, whether be it through Paypal or other Online Payment Gateways… What i know is that such cards do not have AVS(Address Verification System) which prevents online gateways to process the card when it comes to address verification and on top of it, i am sure Visa Electron issued in Mauritius don’t support “Card Not Present” Transactions. They can be used in ATM Machines or any Terminal which accepts them physically.

    But Visa Electrons issued in countries like UK, US can be used online.



  27. Thanks @kamal and @Yashvin,

    ok ,I was confuse as I saw Visa electron accepted on paypal website, Again exception for Mru! I’ll apply for a mastercard, Are there any bank in Mru who are more secure on internet banking, I like to know your view if this question is not making free ads for the banks.

    Thanks again


  28. @Yashvin – No worries buddy… You know, it will be great to have an article done on the negative side of buying on Ebay from Mauritius. As there are many issues that many buyers don’t take into consideration such as Warranty, International Shipping etc etc :). A review of the online stores available for Mauritius as well wouldn’t be bad…

    @Pacif – Welcome! One piece of advice, Internet Banking in Mauritius is not secure as it should be, this apply to every bank currently providing this facility except HSBC… Anyway, the best bet is to get a credit card and tell the “Bank” or “Card Issuer” to authorize payments only from Paypal, and if it’s over a certain amount, then they should call you prior to approve it. Here’s what i personally do and it works perfectly, if i have to make a payment for example over $500, then i will call the “Card Issuer” and tell them that i will be processing a payment online, still through paypal, and if they can authorize it. I recently bought a Camera Lens online which was around $850 and they authorized the transaction up to $875. They do it without any probs. And payments under $500 goes through automatically.



  29. Thanks @kamal,

    That’s great piece info.I was thinking of creating a bank ac just for paypal but now with these info ,I’ll go by your advice

    Thanks again for your valuable help.


  30. does anyone have news on Economy Int’l Shipping.??? it would be helpful to know how much time a product will take to arrive to mauritius with this sort of shipment..and if it is reliable..


  31. Hi @charlie!

    You must try to ask the seller what does he mean by “Economy Intรขโ‚ฌโ„ขl Shipping”. Perhaps we can help you if you give more details on the country, price you paid for and size of parcel.



  32. Well, thanks a lot @kamal and @yashvin for their reply, was very helpful.

    I have another concern. I am a designer/artist/Educator and i was doing research on how to sell my items on ebay from Mauritius.

    So I wanted to gather info on shipping cost for different volume of small packets and parcels for different destinations internationally, packaging requirements/procedures and the amount of time it takes to arrive at different destinations. I went to inquire all these info at the victoria square post and i was deceived by the ‘UNprofessionalism’ of the customer service and knowledge of the postmaster. I went to different central post, but still i have not been able to get any concrete simple info. So if anyone knows anything, please do let me know.

    Secondly, as per my research, i need a US visa debit card which i am researching online. However, my question is: Can i use any Visa debit card from my countries which can operate a merchant account on ebay? Or do u guys have any other options?

    Please let me know if i need to research for more info/stuff in order to sell on ebay.

    Thank you for your time and guide ๐Ÿ™‚


  33. what kind of credit card should i use to connect to paypal.. ?? does any credit card work with paypal or should i have a specific one??


  34. To me MCB is very secure. Their internet banking comes with a security token (like a small calculator) that generates a string of digits. Without those digits no one can make any transfer from your account even if they get hold of your password. They also have a virtual keyboard where you use your mouse to “key” in your password, meaning keyloggers cannot record your password.

    Paypal will accept any credit card from Mauritius, maybe not the electron type though.

    I am also pretty sure (just not 100%) you cannot withdraw money from Paypal if you are in Mauritius.


  35. @Charlie – Economy International Shipping depends reality on the chosen carier. For Example, Economy shipping on Fedex, DHL, UPS is reliable, trackable etc with a delivery time around 20days max for international shipments from the US. But Economy shipping from USPS is not really reliable.

    @Sukrit – If you are planning to sell on Ebay from Mauritius, don’t bother about it as you will have to use Paypal. It’s easier, convenient and quick. You can get US Debit cards online, you will also need to create a US paypal account. You will be able to verify the paypal account with the debit card, but only at 50% as US paypal accounts needs a US Bank account in order to get fully verified and lift the limits of transfers. But even if you can get hold of a US debit card and a US bank account, accessing your account outside the United states will get your Paypal account blocked and any money available locked and refunded back. Ebay doesn’t currently offer any other Online Payment Gateway support as it owns Paypal… So… You can use Bank/wire transfer or Western Union to receive your payments but Ebay states that it’s not secure and discourages their customers to use such methods, furthermore, i personally wouldn’t buy anything and pay through offline methods of payments.

    @Jeannot – Any credit card will work. Any other cards will not go through at all. Currently in Mauritius you have Visa, Mastercard and Amex.

    @Gri – Secure online login procedures doesn’t necessarily mean secure online banking :). You are right though, Paypal doesn’t allow withdrawal from Mauritius.


  36. hi yashvin
    i finally made my purchase from cameta. used express mail international.. according to the tracking

    Detailed Results:

    .International Dispatch, November 13, 2010, 9:50 am, ISC NEW YORK NY(USPS)
    .Processed through Sort Facility, November 12, 2010, 7:30 pm, JAMAICA, NY 11499
    .Processed through Sort Facility, November 12, 2010, 3:54 pm, MELVILLE, NY 11747
    .Shipment Accepted, November 12, 2010, 3:14 pm, FARMINGDALE, NY 11735
    Bullet Electronic Shipping Info Received, November 12, 2010

    but its wednesday 17 today and still no news of my purchase ๐Ÿ˜ฆ ๐Ÿ˜ฆ
    should i worry ? or it would be late ??


    1. @xudi : I would advise you to give a call to the parcels office on 212-0150.
      You can also try on
      – EMS 2134813
      – postmaster – 208-2855

      Give them your tracking number and ask if they can check if it has arrived. Perhaps they haven’t updated the records yet. Good luck!


  37. @Yashvin: thank you very much yashvin
    ill called the ems, the lady told me. tracking number and she said it has not arrived,, then she asked for my name, i told her and as magic she said it arrived today and tomorrow you will received a card… pfft i think if i hadn`t called i would be waiting till next year… anymway im so happy it arrived and maybe tomorrow ill be holding my camera !!! hehehe
    thanks for your help yashvin and happy shooting ๐Ÿ˜‰


    1. @xudi : It’s my pleasure to help you.
      btw, is your item’s value >10k?
      You should start looking for a customs broker in that case. Drop me a message if you want me to send you the one I used.

      Do keep us informed!


  38. @Yashvin: nooo.. i thought about this one ^^ its around 9000rs shipping included.. hey but the lady told me to bring a receipt :s i bring the order confirmation from cameta or that from paypal ???


    1. @xudi : Both will do. Since you are dealing with Cameta, they already include a receipt (the cameta receipt) in the parcel. But just to avoid any issues with customs, bring in a copy too.


  39. Hello,

    Thanks for this post. i just started buying online. lol. and i found there’s much better out there than in our stores!

    if you would know, how can i bypass customs tax? would they believe if i tell them the parcels are gifts (ofcourse, i ask seller not to put receipt in the package)? would that help?

    Then, what’s best postal service to deliver here? fedex, ups, dhl? fedex left it at my door. for usps, i have to go to port louis!

    Last thing, what’s the best place to buy a camera. not necessarily a professionla one, just a good one.

    Many thanks!

    Oh, and when i typed “buy online mauritius” i found this! pretty helpful ๐Ÿ˜€


    1. @Z. K : Hello. Welcome here ๐Ÿ™‚

      Bypass custom’s tax? Say it on a lower tone dude!
      Unfortunately, at this moment, I am not able to say precisely if gifts are subject to custom taxes. As far as I know, yes, everything…

      The price will be much higher with Fedex, UPS and DHL. You said it yourself, they left your parcel at your doorstep and nothing is free in this world ๐Ÿ™‚
      The Express Mail international package from USPS (United States Postal Service) is very reliable : Tracking, Delivery within 5 days.
      Priority Mail from USPS is good too, at nearly half the price of express mail. Takes up to 2-3 weeks as I wrote on the article.

      Feel free to spread the word about this blog ๐Ÿ™‚
      See you soon!
      And do come back if you found the solution to bypass tax ๐Ÿ˜›


  40. Yashvin,

    About custom’s tax, i found that a big cheesy smile worked, esp if there’s a guy checking your parcel. Am waiting for a packet since 11 days(Express USPS – i thought it would take less time) – am excited (even if i know what’s in there. lol).

    So, would you know a site to buy a good camera (i’ve never used ebay)?



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