e-commerce within mauritius?

The largest shopping mall in the world is operating all round the clock, millions of potential customers constantly on the move comparing prices here and there and placing their orders, which can take a few hrs to a few days before their delivery to the other end of the world.

Recently, someone told me that it took only 1 week for his newly acquired a laptop battery bought from eBay, to be delivered here in Mauritius. The Concept of the world as a small global village is here, except in Mauritius. And with the addition of Mauritius in the list of Paypal (posted by Josh), there will surely be a boost in e-shopping among our Mauritian fellows but not necessary within Mauritius, at least, not for now.

SBM and MCB have introduced e-banking since quite long but while trying out SBM’s Internet Banking, I found that their online system and even security logging system sucks, at least, for SBM’s. Because of a browser crash, I had no other option than to wait for the system to automatically kick me out before I can log in again!

As reported in Express today, we are not ready to include e-shopping in our culture, but I think that it is not only our fault. Mauritius, being a small island, surrounded by …[blabla], I find it rather difficult to introduce e-commerce, at least not immediately.

Why?

  • I don’t think we have the appropriate laws and judicial structure to cater for cyber crime or eCommerce yet. Just to quote, the Mauritian hacker of the Government Portal was freed of all charges since his case was hanging in court for more than 2 years!
    More on Express
  • Also, i don’t think that our ISPs or even authorities to have the required expertise to track down users yet.Some simple examples:
    – Nomad itself has some modems wandering around in Mauritius, being used freely since months, without anyone knowing it lol
    – Frequent billing problems in telephone bills for ADSL or myT users may also prove the lack of organisation at some part in the structure.

     

    So, I doubt that they are ready to take such a challenge yet.

  • Most important issue, which will be most difficult to overcome is our daily culture and ways of getting things done. You may be one of the highest modern/hi-tech person in Mauritius, but I think you would prefer to spend some time looking for your items in a hypermarket than buying it online, just for the pleasure of spending some time with your family or without the work stress.

For many of us, doing our first e-shopping would be simply fun, but I don’t think that we would do it for long, specially if it concerns something that can be easily bought from our hypermarkets or retailers.

On the other hand, e-buying a domain or hosting online or even books (mo pas lire), will be something nice in which i would be very much interested and encourage others to do

So, are you ready to use your credit cards for some online shopping within Mauritius?

49 thoughts on “e-commerce within mauritius?

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  1. Yeah u r absolutely rite about the situation of e-shopping in mauritius. In my opinion, more campaign should be made to make people feel more secure concerning e-commerce. I have already experience that on my own, actually 2 weeks back i have ordered the MCSD.NET Core Requirements, from Amazon and did payments by credit cards, and i think with the security that org like Amazon, eBay and Yahoo provide it is rather safe to do transactions online….. Wat u think guys??

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  2. Online shopping is never secure, you may be a hosting provider with the most secure line ever, be sure that one day it will be hacked and cracked. Some people think that becoz they will be using SSL for their site, its perfectly secure, i can assure them that its not. I don’t think mauritius is ready for it yet, not becoz of the lack of technology or law blablah. But becoz people do not trust giving their CC number out on the net. We will need time before we can all accept online shopping.

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  3. CC is the most unsafe method of payment…
    In fact, any type of payment is unsafe :ermm:

    Unless you have a separate bank account only for online shopping… đŸ˜‰
    In this way, if someone hacks ur CC, u won’t lose much.

    We are not yet ready for our own e-shopping network.(There would be too much fraud)

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  4. CC is not so un-safe as you seem to believe. All that is required is some common-sense about where you use your credit card. Having said that, I was recently victim to card fraud. Once I reported the occurrences, the bank was quick to invalidate the card and issue a new one to me. The sad thing is, because the law in the UK forces the card issuers to deal with fraud, many of them do not even bother to involve the police, and therefore, card fraud is being de-criminalised gradually, thus leaving the perpetrators to roam free.

    As for the slow adoption of e-commerce in Mauritius, there are many reasons, the most likely being:

    * Proximity – Mauritius is a small country, and the short distances do not warrant people to make purchases online when shops are easily accessible.

    * Price comparison – Why buy goods at higher prices in Mauritius when the same can be ordered for cheaper on eBay and the major international e-commerce sites?

    * Credit card penetration is still very low in Mauritius.

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  5. E-commerce can be very helpful – mais problem la: trop bocu escrocs ek manque professionels dans mauritius.

    Lotte zafer kuma Yashvin ine dire – pou fer ene system e-commerce dans moris, bizin ene system professionel! Pas sa banne system kot zot meme pas koner sipas clients la p paye so banne bills, sipas p fer grillade ek modem la; bizin attane timeout pourki capav re-login etc… dans sa cas la, vaut mieux reste kuma li eter – pou evite ki moris perdi encore point.

    Ene lotte zafer, mo kone ene kantiter dimounes ki ena PC mais PENA internet akoze li trop chere!!! Kuma pou fer e-commerce dans sa cas la? Prend letemps pou choisir produit, comparer etc, mo meme, ici, mo ti prend 4 days pou decider ki pieces mo bizin prend pou mo PC!!! Si ene dimoune dans moris p servi dial-up, combien letemps sa pou prend li pou choisir so produit ek passe so commande, ek lor la, ene connection lente? dans sa cas la, vaut mieux bez ene bus alle prend couyonade la vine lakaz trankil… :whistle:

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  6. online transaction mo pas fer confiance moi……
    cyber crime n hackers n about security issues…. i better not indulge in thse ecommerce…. its not that safe business!!!
    well, it depends on the person! yeh, its true mauritian e-commetce culture hasnt developed…..
    i dnt think e-banking is safe for the time being.. there are security experts missing in our world……. so we must specialise in security … wot ya think yash? đŸ˜‰ cheers…

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  7. Heya!
    e-commerce? Mauritius? does that involved Mauritian buying Mauritian (astĂƒÂ© morisien) or buying from international companies? :ninja: get your product deliver in a week(or more), pay the freight (custom duties), don’t know where to go for warranty, etc…
    And why would a local private company ‘amerd so F’ to invest for e-commerce for this tiny market (Mauritius). You never know what these ‘punk’ (gouvernma) may invent about tax, vat or E-VAT, E-TAX.
    anyway as Kunal said internet services=hard shit so should I spend 4hrs online to order and get it delivered in two days? :sick: :sick:
    quote Eddy young;Mauritius is a small country, and the short distances do not warrant people to make purchases online when shops are easily accessible.
    If punk services… sorry I meant Government services available online and for instance you can pay your NTA ‘declaration’ or stuff like that it would really help.

    I’m not saying e-commerce is evil but there’s a lot of stuff to do first before it could be ~profitable~ for Mauritius. nudodo.net for example was selling CDs online but now… :alien: :alien: :alien: :alien: :alien:
    and no system (ssl 3,tls,securenet,verisign,etc,etc) get 100/100. Not even taking cash and walk to the shop to get u’r :biggrin: :face:

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  8. Heya!
    e-commerce? Mauritius? does that involved Mauritian buying Mauritian (astĂƒÆ’Ă‚Â© morisien) or buying from international companies? :ninja: get your product deliver in a week(or more), pay the freight (custom duties), don’t know where to go for warranty, etc…
    And why would a local private company ‘amerd so F’ to invest for e-commerce for this tiny market (Mauritius). You never know what these ‘punk’ (gouvernma) may invent about tax, vat or E-VAT, E-TAX.
    anyway as Kunal said internet services=hard shit so should I spend 4hrs online to order ~a banana & a yop!~ and get it delivered in two days? :sick: :sick:
    quote Eddy young;Mauritius is a small country, and the short distances do not warrant people to make purchases online when shops are easily accessible.
    If punk services… sorry I meant Government services available online and for instance you can pay your NTA ‘declaration’ or stuff like that it would really help.

    I’m not saying e-commerce is evil but there’s a lot of stuff to do first before it could be ~profitable~ for Mauritius. nudodo.net for example was selling CDs online but now… :alien: :alien: :alien: :alien: :alien:
    and no system (ssl 3,tls,securenet,verisign,etc,etc) get 100/100. Not even taking cash and walk to the shop to get u’r ~banana & yop!~ :biggrin: :face:

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  9. Yeah like Transformer said: for instance you can pay your NTA Ă¢â‚¬ËœdeclarationĂ¢â‚¬â„¢ or stuff like that it would really help.

    Sa vrai sa, si sa banne putois la ti capav fer ene system online pou paye bill CWA, CEB, Internet, telephone, Declaration, fees etc ti pou mari top! Lerla kan mauritian la trouver ki banne service gov p fer online, surement lerla zotte pou coummence gagne confiance dans e-commerce

    Sois disant “tiger of indian ocean” encore p servi papier/archives pou alle rode form fitness pou automobiles… mo rappele mo ti bizin attane 3 hours dans soleil pou sa … Nous sommes les *F* de l’ocean indien (sorry…)
    :angry:

    CallCentres are a sh*tty industry that does not DEVELOP THE COUNTRY IN NO WAY! Its all make-up and cosmetics… mauritius needs PROFESSIONALS!
    :angry: :angry: :angry: :angry:

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  10. message couper encore? lol.. oui, gaspillage donne prioriter internet pou call centres etc… instead, donne public plus access, fer sa couyonade la plus bonmarcher… fer banne internet hubs provided by the gov kot dimoune la capav paye so bills etc…

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  11. ene tas longue longue comments đŸ™‚

    ti pou bon si capve vend bajja online.. mais by the time banla vine livrE sa dan nou class networks pou fini frais đŸ˜¦

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  12. Well, I’m certainly not against it. But I need to be over 18 to be able to have any kinda credit card. That s*cks. Enfin, it’s true what you said. Mauritians are not ready yet. “Zot kwar dimun pu kokain zot kass” Well, not to go far, my dad is totally against it. He says he prefer paying with his own hands rather than with plastic cards. My mom has started accepting it, ’cause sometimes I need some books which we can’t get in our little mauritius.

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  13. thks to all of you for ur comments.

    as u all do agree, it is indeed not the “moment propice” to introduce ecommerce in mauritius.:wassat:
    if someone did succeeded in hacking the egovt site or even paralysed the whole internet access in mauritius for half day, just because they forgot to delete his username :shocked: when he was sacked out from MT, what tells us how secure can our payments be done, even if we are buying bajjias for our lectures? :silly:

    sure, we also do not have any specialized courses yet in ecommerce..
    oops, just remembered seeing something in the post graduate courses of UOM this yr.
    there was a masters or msc in ecommerce

    i dont know y my post didnt figure out on Mauritius Blog tracker this time, so i think we didnt get the whole blog community reading this, dommage đŸ˜¦ :w00t:

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  14. I dont think e-commerce introduction has to do something with timing and ‘moment propice’ but rather as the ways to change the mauritian mentality…

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  15. ya josh, totally agree wiz u, but for mauritian mentality to change, time has an important role. :blink:

    as we say (mo pas for dan maths seman)

    Mauritian Mentality is directly proportional to timing :biggrin:

    si mo prof maths ti pu la, li ti pu content!

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  16. hey pa ti conĂƒÂ© pa capav buy onlyn in mru đŸ˜¦ i use to buy onlyn but im in france. franchement c ene zaffair ki facilite la vie. au dĂƒÂ©but zote pou dire: ayo non plito ale supermarket to spend some tym wiz family (come yash la di) mĂƒÂ© bien o contraire, on fĂƒÂ© ses courses sur internet et on gagne du tps ke lon pe passĂƒÂ© avec sa famille dan une otr activitĂƒÂ© ke les courses. maintenan reste a voir la sĂƒÂ©curitĂƒÂ© du e-commerce a mru. c clair ke personne na envie de voir sa carte etre debitĂƒÂ©e d dizaines de fois!
    bisouuusss

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  17. FodyHost.mu accepts credit cards online and you can pay with either your MasterCard, VISA or Amercian Express card in Mauritian Rupee. One advantage of this facility is that your service is activated instantly after a successful payment.

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  18. Well well,

    For me e-commerce in mauritius is not developed enough, though i am myself part of the team for e-commerce at HSBC, but i must admit that as far as Internet banking is concerned, mauritius is quite developed and connected but the only concern is about shopping online with specific merchants.

    Based on my experience, i have had till now, i am more than satisfied with online shopping, i use either Amazon or eBay for my online shopping needs. I have already ordered about 15 items from net and i have never had any problems, whether it be payment, shipping or communication with the parties concerned.

    As far as method of payment of concerned, for amazon i pay directly with CC and i use the PayPal intermediary to effectuate my payments to the sellers on eBay.

    I am more than satisfied with my online shopping experience. So comment guys.

    Irshad.

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  19. [re=28892]Rishi Prayag[/re]: We are using The Mauritius Commercial Bank payment gateway, also called the MasterCard Internet Gateway Service (MiGS). Actually when a customer place an order and choose to pay by credit card, he/she will be redirected to a secure payment page powered by MasterCard and MCB. Once payment done, he/she will then be redirected back to our website for our system to process the order.

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  20. [re=28896]Benoit[/re]: Hi Guys!

    Last year, I was in a e-commerce project, in which I had to customize OSCommerce for a french client to sell its products.
    Just as Benoit mentioned, I implemented the credit card payment the same way.
    Usually you are subscribed to a bank which provides this credit card interface over an https connection. When you are on the shop’s site, you are redirected to this bank’s site, where you enter your cc details and after the transaction, you are returned back to the shop’s site.
    Depending on the operation’s outcome (successful or not), a code is returned back to the shop’s site, which in turn completes the shopping transaction.
    I gained a very nice experience by configuring this process using plugins etc..

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  21. hi to all readers!!!!!!

    mo fine bien content mone tape lor sa site la. mo pa ti cone so lexistence. mo pe rode bane site pu mo kapave buy online. mo fine gagne ene ta site mai dans nanrien pa kapave acheter. site ki mo fine truve interesant maurice pa figure dan la liste delivery…B NU RETARDER…ARRIERER KAPAVE DIR….

    mari dans pince. mo truve joli n nice truc lor internet, mo fini choose n proceed 2 check out apres mo truve pena maurice.mari dan pince.

    lor ki site mo kapave purchase n get delivered in maurice?

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  22. What I want to know whether it is possible to buy electronic goods on Ebay, for example, and import it to Mauriitius?

    What are the custom duties rates applicable for electronic goods?

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  23. @Chris : Of course, you can buy things on ebay and get them delivered to Mauritius. This is becoming a common practice in Mauritius!

    Custom rates vary depending on the product. A few days ago, I called the Central Post Office to inquire about the tax. I forgot the phone number, but you should call there and ask them for more details.

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  24. Hi there,
    I want to know whether doing business using alibaba.com is safe..
    eski bizin meme al la chine paye en billet environ rs40 000 pu capv fer business dan moris??

    kuma sa se passe exactly?..mo penC bizin import permit pu capav fer sa kaliter business la..any comment or advice please.

    Thanks

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  25. eta to ena mem pseudo ki moi..hihi..

    ok does not matter if u dont know abt this alibaba.com stuff..

    Many mauritian people out there love to buy on ebay..However i’ve not seen mauritian people selling stuffs on ebay..is there any reason for this?
    Thanks

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  26. Reply to Asl.
    Paypal is not allowing People in Mauritius to receive Payments via their online account. I just came to know about this harsh reality yesterday.

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  27. Hi Yashvin! Great blog

    I am used to buying books online from amazon and ebay, no problem whatsoever. But am thinking of buying a nintendo DSi as a gift. Selma pa kone komie tax tousa pou bizin peye. If anyone can get some info on the tax and customs stuff, it would be great!

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  28. Cool stuff mate! Maybe I’ll go for the DSi; package is quite small and I don’t think i’ll have to pay courtier maritime. Very nice camera btw!

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  29. I am making a demo of an e-commerce site and i’m learning how to use it.

    If i understand it well, Insha Allah i will do an official e-commerce site for my cousin in November. Reason: don’t have much time now.

    It has great potential.

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  30. We Mauritians should be more serious in buying online. Just launched our company’s new e-commerce website on the 1st January this year.
    Got lots of visitors and buyers in one week, Though many visitors hesitates to buy when they don’t know about a company.
    Paypal, is not compatible to receive payment in Mauritius yet, for now, can only send.
    Many clients told me they don’t have they don’t have credit cards.
    So we find out alternatives for Mauritians to pay, and its pretty cool.
    for those who may want to check: http://www.winshayeltd.com

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