[Post-budget 2013] – Buying on eBay from Mauritius (Nov 2012)

UPDATE 09 June 2017:

Following the Budget 2017-2018 exercise, the exemption limit (introduced in the budget 2013) was raised from Rs2000 to Rs3000. Read more here

UPDATE 02 February 2015 :
Great! I just called the customs at the central parcels office. The polite officer informed me that any device (whether using wifi, bluetooth etc) imported in REASONABLE quantity for PERSONAL use DOES NOT REQUIRE any ICTA permits.
Read Facebook post here.
*End update*

While everyone can have their opinion about the budget 2013, yours might change after reading this post, especially if you shop online frequently. Previously a customs broker was required to clear out your parcels from the customs if the total amount was greater than Rs10,000 – (Read here and here). The Minister of Finance, Xavier Duval announced the following on the 9th October 2012, I quote:

Recourse to the services of a custom broker is presently required to obtain delivery of articles imported by post or courier services if their value exceeds 10,000 rupees. I am raising this limit to 30,000 rupees.

What does this mean?

You won’t be required to hire the services of a customs broker unless your item is over Rs30k!!!

You can easily save from Rs1,000 to Rs3000 when purchasing mobiles, laptops, camera equipment and so on. But please remember that refurbished or used items need special permits from the Ministry of Labour Commerce. Also, equipment with wireless communications need another permit from the ICTA. You can read more here.

Another budgetary measure :

Customs duty and VAT exemption will apply on the first Rs 2,000 of the import value of the goods, instead of Rs 1,000. Such exemption does not apply to imports for sale, alcohol, tobacco products and illicit goods. This change will take effect immediately.

Items can be bags for example.

Today, I spent quite some time on the phone to get these confirmed. Neither the central postal office nor the MRA Tariff Unit could officially say whether both of the budgetary measures will be effective immediately and put into practice immediately as announced.

You are the most welcomed to share any further related information here. And please, do read the previous article (here and here) before asking any questions or sending me mails. Most often, I have to ignore many mails because I wrote and discussed everything on the related posts.

Keep tuned and long live online shopping!

Thanks for reading!

250 thoughts on “[Post-budget 2013] – Buying on eBay from Mauritius (Nov 2012)

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  1. Quoting from the speech:

    “Customs duty and VAT exemption will apply on the first Rs 2,000 of the import value of the goods, instead of Rs 1,000. Such exemption does not apply to
    imports for sale, alcohol, tobacco products and illicit goods. This
    change will take effect immediately.

    Recourse to a Custom Broker will no longer be required to obtain delivery of personal goods arriving by post or courier services, if their value is below Rs30,000. The current limit is Rs10,000.”

    *Immediately.

    Like

      1. Not sure I should be feeling happy or pissed off that this measure should have been applied eons ago…

        – Annoyed eBay buyer who purchased a camera 3 months ago & had to go through a broker because it was worth Rs 10,200.

        Like

  2. Now that’s a really good news… Capave passe command Camera aster!!! 😛
    Hmmmm well let me see what we can buy and how much money i will be able to save!! ^^

    Like

  3. How it will be eventually:-
    For Individual Buyer:
    Rs 0- Rs 2000 Custom charges exempted.
    Rs 2001 to Rs 30,000 You Pay 20% as custom clearance charges
    Rs 30,001 its 60% directly.

    For Businesses, its still 15% fix rate from Rs 0 to Infinity…, often claimed back via VAT from VAT registered companies.

    I think its good, but customs should be more severe like in developed Countries when its regarding excess imports of certain items. A good example is private sellers operating from Facebook pages. Those guys are not Customs Registered and pays no VAT and don’t pay for permits every year…

    What concerns ICTA permits… they are the right guys in the right place…
    What if I come near your house, using a Signal Jammer…. and block you from mobile communication… NOT COOL…. right?
    ICTA regulates such wireless items for our security and convenience from malicious people…

    Like

    1. For our security yes, but there are some devices which are safe and I think ICTA should maintain a whitelist / blacklist, whichever is more convenient.

      So you can import all the “safe” goods without having to get an ICTA permit. For e.g., you want to import a wireless router / AP. They have a list of all allowed / disallowed routers. If your router is ok, it goes through without needing a permit. So router, ok. Signal jammer, not ok. Would be, easier, no?

      >> Rs 2001 to Rs 30,000 You Pay 20% as custom clearance charges
      >> Rs 30,001 its 60% directly.

      Where do you get these figures? Why 20%?

      Like

      1. well if your purchase is Rs 30100 for example, it will not apply, the broker will round it off to 30,000.
        Yes, for you guys who don’t have import permit… if you exceed that limit per item, the charge is 60%.
        Before it was 20% from Rs 1000 to 10,000:::: which has been raised to Rs 30,000.
        If you want to item valued more than 30,000 then you should register yourself at customs, and you pay a fix 15% independent of the value.

        Like

      2. What do you mean “you pay a fix 15% independent of the value.”?
        Take for example, the item is valued at Rs40k and a first time buyer, being non-registered at the MRA.

        As far as I’m concerned, I know that I am registered to the MRA ever since I cleared my camera out of the customs.

        Like

      3. One more thing, the figures are for electronic goods like mp3 players, phones for personal uses, tablets, camera… not for other categories of products… because some are exempted and some are not.
        similar for a car, your custom clearance is approx. 137% of its value.

        Like

    1. I replied to your comment on the UltraBook separately but I wish to clear a point here.

      As a non-Mauritian, the above post might not be applicable to you. There might be other procedures and charges for non-Mauritians. To be confirmed.

      Like

      1. Okay thanks but i do have the residence permit since am a student i will be here for one year..idk if thats relevant but i thought i should just say it. I hope you will get confirmation on this..Thanks

        Like

  4. and guys can someone confirm as of the new regulations, if you buy something over 30,000 Rs equivalent to 1000 USD you have to pay 60% on Tax?? or 60% import duty and tax rate is another charge? i want to buy an ultrabook for around 1013 USD.Thanks help appreciated

    Like

    1. No. Please disgard the comment from which these figures have been specified. Nothing is confirmed and I am not personally aware of this. So, until we get fixed on it, please ignore.

      As far as I know, and per my experience, if you are importing a $1013 item, the customs guys won’t ask you for a customs broker just because of $13 above the limit. (Unless the guy at the customs counter really had a big fight with his wife before coming to work).

      So, you will only be paying 15% VAT and some Rs100 for post office charges.
      *assumption1 => $1 = Rs30
      *assumption2 => Rs30,000 is the total cost.

      Like

      1. Lol big fight with her wife..okay btw its good that you have helped alot and i think i will just go ahead and buy the ultrabook and then tell the ebayer to declare low value on it..if he refuses will just buy and see hope it will help cause i did it several times in my home country and it was fine..and i had to pay only low tax.Thanks alot for the post btw.

        Like

  5. I took a used phone on ebay, i ddnt need an icta permit, i tld the seller to send it as gift and and i only had to go to the local posat office, not the one at caudan to take it,
    About removing parcels from custom,
    VAT still 15%?

    Like

      1. You need a permit to import a mobile phone? What about a laptop? It uses Wifi, so wireless. Again permit? That’s ridiculous!

        Like

      1. No!
        it was sent as gift
        i had been sent a RED paper for collection of it at my local post office
        not the YELLOW paper
        The YELLOW paper means you need to get it out of MRA customs

        I didn’;t paid anything 😀
        i bought many stuffs includng alarm system
        ddnt paid nything

        Like

      1. Hello yashvin i don’t know if you are still operating this blog but my question was i want to purchase a mobile phone of around $480. would i have to pay the 20% or not. It would be sent by Fedex.

        Like

      1. hi yashvin i had bought a used mixer abt rs 3689 and had to pay a courtiere maritim ok so now i am buying a djm 303 new its abt rs 12 450 and its exceeding 10 k so wat will happen now how much will i pay

        Like

  6. I have just ordered a laptop costing about $1,250, shipped through USPS, iHave been informed it will take about 10working days before it gets here. Can you pls estimate what iHave to pay for. And what processes iWill go through when iAm needed to retreive it from customs.
    ps: iAm an int’l student.

    Thanks.

    Like

    1. Hello.
      Wow, that gonna cost you a bit.
      First of all, you will need a customs broker to clear it out of the customs. That will be of some additional cost. + you will need to pay apprx 15% VAT + some Rs100 postal fee.

      You should read the posts concerning ebay on my blog. You will get everything you need.

      Try to call the numbers I provided because things might be different for you, as a non mauritian.

      Like

  7. Hi,it’s a very interesting post that you have, thanks a lot for all the info.
    Am here as am a frequent buyer from ebay. But yesterday I discovered a few other web sites such as https://www.tigerdirect.com that might ship to Mauritius and they do have excellent deals. I found out that you can open a P.O box in USA,have your items shipped to that P.O (that is own by aother company) who will then ship to you. It’s is a very interesting way to get things here,but still need to check out the prices etc. My question would be if any of you guys know a few websites that do ship to Mauritius with very good deals.(trusted ones).

    Its rare to have nice people at the customs,they always try to fck you one way or the other,so you better know your rights. Thanks a lot for sharing and keeping us updated. If I might add a suggestion, might be you could create a post where peeps would put their best deals on websites they bought and had a good experience.
    Cheers.

    Like

  8. i have just Samsung Galaxy Tab 2 GT-P3113 8GB Wi-Fi, 7 in. Dual Core – Titanium Silver on ebay costing $ 215.99+ shipping $ 30 Can you pls estimate what iHave to pay for. And what processes iWill go through when iAm needed to retreive it from customs. ?????

    Like

    1. Did you buy a phone or something? Does fedex ship phone batteries to mauritius?


      There is shipping problem. Fedex don’t ship cellphone to your country ( Mauritius)
      because The battery is dangerous items. your country don’t receive battery.

      Please check your custom’s policy. Call Mauritius’s Fedex.

      Thanks.”

      the seller just told me this

      so i’m wondering what to do

      Like

      1. I tried with another seller. he said

        “Thanks for your letter .We have been shipped the phone with battery via FedEx to mauritius .
        There are no problem .
        Have a nice day .”

        I Will give fedex a call tomorrow i guess

        Like

  9. Hi Yashvin,

    Thanks for all the information about purchasing a product on ebay….that definitely helps a lot! I have question though. I have ordered lots of stuffs on ebay in the past and i always took delivery at the central post office. I also paid the taxes there. Now i’m planning to order a camera on ebay and have it shipped through DHL. The only thing i know is that the camera is going to be delivered in front of my door. So how do i pay the taxes or any other fees etc…?

    Thanks,
    Krishley

    Like

  10. Hello Yashvin!

    Really found ur blog interesting and helpful. i have a question regarding my recent purchase on ebay. I bought a laptop and it is being delivered by UPSP Priority Mail. Will i receive the item at my door or will i have to collect it at the post in PLouis.

    Also i bought a router and had to present a release from the ICTA as u said it is a real PITA! and now the post send me a notice that i have only 15 days to collect the item otherwise it will be returned back! the problem is that it would take at least 2/3 weeks to get that release!

    What should i do in this situation and should i pay any demurrage fee?

    Thanks!

    Like

    1. Hello.

      You will need to call at the central postal office for the laptop and pay the VAT etc.
      As for the router, I have not gone through this process personally but at the time of the writing, they told me that it will take that long. Perhaps things have changed now, hopefully.

      Try to start the procedures asap and please keep me informed so that I can update the article accordingly.

      Like

  11. hi yashvin i bought a pair of sneakers on ebay , like i use ebay only once in a year or so but i rarely buy with usps first class only pirority and express but i just bought one pair of sneakers with first class mail so approximately how many days do i have to wait?? its already been 14 days!!!

    Like

  12. hello yashvin, I just bought a graphics card from ebay and it will come
    through dhl. SO IF I comprend bien , they will delivered it to my place,
    and i think i have to pay them the fees or customs or vat whatever. But
    i want to collect it directly at dhl is it possible

    Like

  13. USPS express delivery

    already Processed Through Sort Facility

    Feb-01-13, 22:51 PM, ISC SAN FRANCISCO (USPS)

    How much time exactly can i get it almost?
    i guess its fast :O

    but um
    i wanna confirm something with you
    its a 280 dollars package
    i told the seller ( a toprated one) to send it as gift
    i dunno if he actually did it :O

    USPS package should be collected at general post office?
    I bought it on thursday, in how many days approximately will i get it?:D

    Worrying about the 15 % vats 😛

    Like

  14. Hi, I wanted to know if i buy perfum for u.s.a i will get probleme with customs?

    It will coast me about $ 80 for 2 bottle of perfume i will pay something on it in mauritius? Thank you for your answer.

    Like

  15. Hi Yashvin,
    I bought a bag for approx $ 41 (around Rs 1200)
    Will I have to pay VAT to remove it out of customs when the item reach Mauritius?
    And what is custom duty? Have to pay another fee too? O.o
    Please reply as soon as possible.
    Thanks. 🙂
    By the way…great blog…great info!!

    Like

  16. Hi yashvin..
    Am planning to buy a slr camera for a budget around rs20000 on ebay..
    Will DHL deliver it to my place or i have to go to the post… ?
    how much is the vat for rs20000?
    thks

    Like

  17. how much time does it take for a parcel to reach from china?? its been nearly one month and no sign of it?? the seller told be between 20-30 days?? has anyone had this kind of problem

    Like

  18. hi yashvin , nice blog, i wanted to ask something, i recently purchased a goophone y5 on ebay and it is the exact replica of the iphone 4s, i have the paypal receipt and everything and it cost around 6000 rs. the problem is that it comes with the same box as the iphone 4s original and it is with the apple logo, do you think the customs will know how to distinguish between fake and original phone, im guessing maybe i will have to pay tax on the original cost of the iphone 4s . any ideas if that is the case???? thks for answering and keep up the good werk 🙂

    Like

  19. i have a question. i’m planning to purchase a laptop around $900. Will the shipping cost be included in the total amount? It will exceed $1000 if the shipping cost is included and i don’t want to acquire the help of a custom broker.

    Like

    1. Sorry to be rude but how can I know if the price you are paying has shipping included? The law is like that! If you don’t want a customs broker, then you should try to bribe the officers at your own risk!

      Can’t understand how some people can be so stupid! This is perhaps the first time I’m so rude in here!

      Like

      1. no on ebay the price listed is around $900. but along with the shipping costs it will exceed $1000. i’m just asking if when i’ll fetch my laptop, will they include the shipping cost or will they ignore it. For example, if i want to buy this laptop: http://www.ebay.com/itm/160974900573?ssPageName=STRK:MEWAX:IT&_trksid=p3984.m1438.l2649

        It’s my first time shopping online. I’m sorry if my question was stupid but i hope you understand.

        Like

      2. Okay, sounds better now that you have phrased your question correctly.
        The custom officers can include up to 70% of the shipping costs into the total amount they use to calculate vat charges and if any customs broker is needed. If possible, try to look for a slightly cheaper deal to avoid taking any risks.

        Like

      1. Are you sure? Cause I actually called the ICTA, talked to an “officer” and although she didn’t sound certain, she did say I should check in the radio comm. type approval list, if it’s not there I should apply for the permit (which is a nightmare to fill, given required docs), in spite of laying emphasis that it is just a mobo.

        Seems like we have 2 versions here, you confirmed with Customs, I got another version from ICTA… but in the end, I thk it’s up to the Customs right? Would you deem it safe to import the mobo anyway?

        Say I actually need a permit, what would happen then? Any experience with getting an unauthorised mobile/router (i thk it’s mobile also cause the type approval list has lots of phones too)?
        Ref: http://www.icta.mu/radiocommunication/list_of_equipment.htm

        Like

      2. Better to get confirmation again from customs directly. They will be the ones to redirect you to ICTA in case you need a permit. The last time I called, they said that only routers need the permit. Mobiles/laptops/tablets etc are not in that “list”.

        Like

      3. Hmm, ok thanks, I’ll do that, but I didn’t get an answer for the last questions. Say I actually import it, they redirect me to ICTA, what will they do? Charge a penalty and give product or, dnt know, destroy it? Any experience with that?

        Like

  20. Hello, if I understood this correctly does this mean that if I buy an item costing $54 (that’s including shipping cost, total in Rs. 1679.40) it will be exempted from Customs duty fees and VAT since it’s less than Rs 2,000?

    I’m a first time online buyer and I would’ve been completely ignorant of this if not for your blog (I think mauritius needs a more active blogsphere/online sphere in general for things like that)

    Like

    1. You read it right. And you can be lucky to get it delivered directly to your home address in case it is not bulky.

      The Mauritian blogosphere is kindda dormant right now, unfortunately 😦

      Like

  21. hii…..srry mo p Dranz ou mai mo p envi pran 1 kindle fire hd lr amazon….li $199(environ rs6100) …eski ou kpav gueT shipping la comier pou mOa sVp…ek 1 lot question encore …kan li vin maurice product la mo bzin ale pran li la post sa ou li pu vine livre ct mOa…ek eski comien mo bzin paye tax tousala merci :)..guet link la la!!http://www.amazon.com/Kindle-Fire-HD/dp/B0083PWAPW/ref=sr_tr_sr_1?ie=UTF8&qid=1365933833&sr=8-1&keywords=kindle+fire+hd

    Like

  22. hi yashvin plz help mi how to buy in EBAY… am a bit confuse about bid?? to rate? if i buy an item free shipping i hav to pay vat? i realy don’t understand… sory 4 lot of question AM NEW IN EBAY?? help me wiz full respect…

    Like

  23. Hello Yashvin

    Quoting from the speech:

    ” …But please remember that refurbished or used items need special permits from the Ministry of Commerce…”

    Can you clarify more about this statement?
    Many people are bidding on items that ‘used’, how will this affect the delivery procedure in Mauritius?

    Like

    1. Hello.

      Unfortunately, once the item reaches Mauritian customs, they will probably hold it. You will be notified by post and when you go to the parcel office, you will be informed that you need that permit. From that point, you either get that permit or you abandon your item.

      Hope that I replied your query.

      Like

  24. hello,
    i buy an Xbox360,i got a really good deal about $20 🙂 what will be the process to collect it pls…….helpppppppppp

    Like

      1. hehe…yes my friend 20bucks…. Great deal ..but its only the console and the controler…

        Like

      2. Damn! This changed everything. You will now need to hire a customs broker who will have some paperworks to do to get a permit from the ministry of commerce.

        This means, additional costs + time.

        Like

      3. piff…!! and i just get a letter from the post office and i confirm your answer i will have to pas some additional cost to get my stuf thanks a lot Yashvin its really help me ..see u..

        Like

  25. Hello Yashvin ,

    I need to buy a used HDD PCB board from ebay($59) but i don’t want to take the hassle to get the permit/ cannot afford it to lost.If i ship by fedex will they take care of the proceedings and deliver in @my place.Any idea about the amount i need to pay to fedex guys.Weight is less than 1kg for sure {its just a circuit board}.Shipping is free but i need to ask the seller if he ship by fedex.Its my first buy
    Thanks

    Like

  26. hi yashvin hope you are well, i need to purchase some light weight dumbbells from ebay 10 kg each, and the package is 21 kg total, and cost around 1700rs. can i know if i have to pay for the extra weight at the customs, as the shipping is free, thks

    Like

  27. Hi, I have an USB Dongle which holds license for my software. Suddenly it stopped working and I must send it for free replacement to USA. While they send me the new one, will I have to pay any duty or custom documents to collect it? Will they question what software etc? Or can I just tell its like a pen drive? It looks like a pen drive or flash drive.

    Like

    1. Probably no because as you said, it is a replacement. You just need to present all the documents including the postage receipt and a notice that it is an official replacement. Insist politely that it is a replacement and they can investigate if they want.

      Like

      1. Thanks for your reply. Do they also ask for MRA registration etc, if I said it is to hold license for a software? Being a Indian with Resident permit in Mauritius, my income is not much that I should register at MRA.

        Like

      2. Now that you said that you have a resident permit, I don’t know if you have other procedures to follow because normally, everything I publish is in regards to Mauritians. But I think that the best thing to do is to bring every document you have so as to avoid them sending you back bare hands.
        Do let me know if there’s any update. It might be of help to somebody else looking for information.

        Like

  28. Hi, I am planning to buy a NEW mobile phone from ebay and ship it here using DHL. Will DHL make the necessary to obtain the permit for me or must I apply for one myself? Please let me know.

    Like

      1. thanks for the reply. About the permits, in this article you wrote “equipment with wireless communications need another permit from the ICTA” – does this apply to mobile phones? Do you have any recent experience purchasing a new phone from ebay/any online shops using Fedex/DHL and about the permits?
        Does Fedex also deliver at your place like DHL? Thank you.

        Like

      2. I think that I wrote it somewhere else, equipement like mobile phones and tablets are exempted from this permit. In fact, the customs look for the ICTA permit if you are importing network related equipment like wifi routers.

        As for Fedex services, i guess that you will need to confirm with them because I had to collect one of my items “shipped through fedex” from the parcel office. And yes, I did import a mobile phone ( http://www.yashvin.net/2012/06/htc-chacha/) as well as a tablet ( http://www.yashvinblogs.com/google-nexus-7/)

        Like

    1. On gov.mu, they told to hire a custom broker AND get in touch with the concerned Ministry. Where can I get a custom broker @yashvinawootar:disqus if you know some numbers lemme know. Thanks in advance.

      Like

      1. Its quite confusing. While navigating on gov.mu, I could see different versions, somewhere it is mentioned, you need an import permit for second hand accessories/parts, and somewhere else its mentioned you need one if you are importing second hand accs/parts for RESALE. And one top of that, no where else show how one can apply for same. Customs officer at parcel post?

        Like

    1. You need to make sure that they can be imported without specific prescriptions or permit. I think that you can meet the pharmacist there on weekdays during lunch time or send a letter to the pharmacy boards if I’m not mistaken. Same applies for body supplements.

      Like

  29. Dear ,
    I’ve brought 10 tablet pc for the first time ( which mean i dont have import permit ) and it’s cost is Rs15,600 . How much will i have to pay for the taxes .

    Like

    1. 15% vat but that’s for sure, they will see that you are importing for commercial purposes. So, you might have other procedures unless you are lucky. Unfortunately, I have no details concerning commercial imports.

      Like

  30. Yashvin, I have a parcel which i need to go and fetch, not yet got the letter for delivery, so basically i should wait for the letter?

    Going through the tracking in mauritius post.com/ iguess i get the following

    They did not even phone me , so what the hell did they input adressee not available? what should i do? i mean i am supposed to wait for a letter right?

    And on USPS website, it mentions

    Attempted Delivery – Item being held, addressee being notified
    Your item could not be delivered on November 11, 2013 at 8:39 am in PORT LOUIS A PARCELS , MAURITIUS due to the addressee not available at time of delivery. It is being held while the addressee is notified.

    seriously i wonder

    Like

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