hello to all….
i should first of all be grateful that nomad is working and allowing me to post this in my blog…thnks 😀
so, “mo commence plaigne imper”
this started 2 days back, with a very low speed since early the morning.
i called them to complain as usual and during the “troubleshooting”, at one time, when the modem was reset from there, it became “capoute”/Out of order…
some technical problem, no display on screen and no connection
please note that as usual, at that time, the BTS antenna was again out of order and the persons concerned are always there as usual to put it to work again.
I had to go to a nomad stand to get it exchanged and supposingly enjoy a good connection, as says the moto;
“High Speed Reliable Internet Access”
no no no…
since then, my connection seems ko.
am getting surf speeds of about 50-70kbps for a 128 kbps modem.
Screenshot taken before writing this
today, since the morning, have been calling them several times and no one is able to give me a reason why i am getting this speed.
i called them at 1730 and “customer care agent la ine passe ene movais 10mins”
ah, seems that nomad is kouma dire “la boutik sinois”…
there is no one in charge there at times, just like today, when i asked to talk to one of the supervisors or even a technician.
after, some “maltraiter and kozer kouyon”, a supervisor was “finally available” and according to her,
bane fluctuations lo rezo dan le nord p cause sa problem la.
i agree 4 fluctuation, but not at the rate of 50%, sometimes giving 50kbps!
It seems that as usual and always, technicians are working on it right now and everything will be ok at 19hrs. i promised to her to call her back at 19hrs….LOL….
so, thats about the everyday life of nomad users….
hmm, Nomad Newsletter is back, 5th edition….
just one screenshot is enough:
i would like to know to which extent is this true….
ah, also, i forgot to mention that according to nomad,
Customers do not have the right to use a software called
“Navini Diagnostic” which is freely available from Navini’s Site.
Instead, I encourage, every nomad user to download it(if ur nomad works) and use it koz
- It allows u to know from which antenna u r receiving connection
- Distance from that antenna
- Reset your modem from your computer itself
- Get technical details about your modem
- Get Graphs of Speed and Quality
Get it Now and tell Customer Care that it is available and you are using it.
U can also meet the nomad staff here:
finally, do not forget but
Infotech will be coming soon, hehehehehe
Connection is now 65kbps, just checked!